Job: Assistant General Manager

Job Summary

Company

Pacific Bells Inc

Location

Columbus, OH 43085

Industries

Restaurant/​Food Services

Job Type

Full Time

Employee

Years of Experience

2+​ to 5 Years

Education Level

High School or equivalent

Career Level

Manager (Manager/​Supervisor of Staff)

Salary

Bonus eligibility, Service Awards

Job Reference Code

AGM-COL

Assistant General Manager

About the Job

Taco Bell is seeking an Assistant General Manager to join our team in one of our fast food restaurants in the Columbus area. Our Assistant General Managers are critical operators in our organization, responsible for partnering with the General Manager in ensuring the success of their restaurant. They provide overall leadership and direct supervision for shift operations. We are looking for a strong leader who can motivate and lead a dynamic team to success. If you have restaurant management experience and are ready to advance your career by joining a winning team, here’s your opportunity!

Assistant General Manager (Fast Food)

Job Responsibilities

 Our Assistant Managers and Senior Assistant Managers support the General Managers in our organization, and share responsibility for the success of all of our Taco Bell restaurants. 

 The Assistant General Managers report directly to the Restaurant General Manager and provides leadership and direct supervision for operations of an individual unit.  They are accountable for the organized, efficient and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service (CHAMPS) on the shifts for which they are responsible.  The Assistant General Managers directly perform hands-on operational work as necessary to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant.

 The Principle Accountability of the position requires that the Assistant General Manager:

1.      Assists the RGM in ensuring cost categories, i.e. food cost, labor cost, cash and controllable expenses are controlled to company guidelines/budgeted levels

2.      Works within their restaurant to produce positive sales growth by demonstrating improvement on CHAMPS, particularly Speed of Service (SOS) and Food Quality

3.      Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements

4.      Assists in preparing and conducting Team Member and Shift Leader performance appraisals

5.      Coaches and counsels all Team Members and is responsible for training and developing their team to expected certification and performance levels

6.      Ensures the restaurant is clean and organized and that all food service sanitation guidelines/regulations are met

7.      Ensures compliance with all local, state and federal laws pertaining to employment

8.      Ensures the restaurant environment is safe for both employees and guests and takes corrective action when needed

9.  Ensures excellent levels of customer service on all shifts and properly handles guest complaints/concerns to facilitate repeat business

10.  Provides relevant and timely feedback to their RGM on operating results, specifically through the daily communications and weekly meetings 

Requirements

The successful candidate will have experience and demonstrated ability to lead and manage a business and their teams. The requirements for this position are:

·        Undergraduate degree preferred, high school diploma required

·        Excellent oral and written communication skills

·        Must possess a minimum of one year of management/supervisory experience -  preferably in a service related business

·         Excellent planning, organizing and follow-up skills

·         Strong decision making and conflict resolution skills

·         Must enjoy working in a fast paced environment and be flexible enough to deal with rapid change

·         Strong desire to develop their team and actively continue their own development

·         Must be able to manage time effectively and reach objectives within specified time frames

Assistant General Manager (Fast Food)

Benefits 

 This is a great opportunity to build a rewarding career with a growing company. We are opening new restaurants almost every quarter creating plenty of opportunities for advancement. With a career at Taco Bell your hard work will not go unnoticed. We have a recognition and reward program where our Managers can earn various incentives based on performance and years of service. That is just one example of the many bonuses and benefits we offer in addition to a competitive compensation plan.

• Medical, dental, vision
• Life insurance
• Flexible spending
• 401(k)
• Paid holiday, vacation and sick time (the longer you’re with us, the more paid time off we give you!)
• Bonus plan
• Management referral bonus

More Info and Application