Job: Bi-lingual Collections Specialist Job in Forest Park, OH

LOCATION: Cincinnati, OH 45202

Bi-lingual Collections Specialist Job in Sharonville, OH 

  

Description: 

• The Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented department.  

  

Requirements: 

• Customer Service Experience is preferred
• Must be able to Read, Speak and Write both English and Spanish.

Skills: 

• Knowledge of Billing and Collections procedures  
• Strong attention to detail, goal oriented  
• Excellent written and verbal communication abilities  
• Must Speak Spanish and English Fluently 

Location:  

• Cincinnati, OH  

Collections Specialist Job Duties: 

  

• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.  

  

• Collections Specialist is responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.  

  

• Perform other assigned tasks and duties necessary to support the department.  

  

• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.  

  

• Collections Specialist will communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.  

  

• Establish and maintain effective and cooperative working relationships with dealers and sales. 

We specialize in accounting opportunities in the Greater Cincinnati area, if you have a collections background please apply to this position to be considered for other collections positions with Accounting Principals at www.accountingprincipals.com 

JOB REFERENCE CODE: US_EN_5_20657_34930503

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