Job: Client Executive - Multinational Incoming Unit - Marsh

Location: San Antonio, TX

As the world's leading insurance broker and risk advisor, Marsh is devoted to finding the opportunity in risk. Companies look to us to help them navigate the daunting global risk landscape, seeing risks others don't and unlocking opportunities others can't. With 25,000 employees and annual revenues approaching billion Marsh serves more clients in more industries worldwide than any firm in our industry. We are looking for talented professionals to join our team.

The successful candidate will exemplify Marshs IGNITE Operating Principles, the behaviors that guide our conduct and growth - In Touch: Get out in front by being informed and being connected; Genuine: Be authentic with clients and each other; Nimble: Be flexible and move quickly to deliver quality results; Inclusive: Be open to diverse ideas, experiences and backgrounds; Trusted: Stand for integrity and ethical behavior; and Engaged: Actively participate in making Marsh extraordinary.

We are seeking an Client Executive in our Multinational Incoming Unit.

General SummaryManages a team of 8-10 AMs (service) and IAs. Responsible for the growth (retention, expansion, and new business) and profitability of the teams book of business (typically ranging from 1M-M).

Essential Functions

• Responsible for the execution, quality and timeliness of all work performed by AMs and IAs. Manages the financial performance of the teams book of business.
• Serves as the go-to resource for guidance, mentoring, coaching, questions, escalation and all-around support for the team.
• Conducts team wide book assessments to identify optimum distribution of clients and associated responsibilities.
• Maintains personal oversight of all complex and at-risk accounts.
• Manages renewal calendar for all policies, and conducts bi-monthly reviews.
• Drives team-wide identification of cross-sell opportunities across all accounts.
• Participates in AMs marketing strategy meetings, reviews and negotiations as requested.
• Provides progress reports and ongoing assessment of book/client performance to management.
• Retains and expands existing client relationships and acquires new ones.
• Leads the development of solutions to address the client/prospect needs. Effectively presents solutions to the client/prospect.
• Develops a business plan for portfolio of clients and prospects to meet specific retention and growth goals.
• Leads the service team by setting its goals, monitoring its progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions (E&O).
• Leads communication between the client and the service team members.
• Oversees quality of deliverables and enforcing of critical deadlines.
• Assembles the team and provides guidance on a daily basis. Completes all goal setting, performance evaluation, compensation, and related responsibilities for all direct reports

Qualifications

MiscellaneousSkills

• Demonstrated ability to sell/market, place and service Property & Casualty insurance.


• Demonstrates proficiency in the use of company-sanctioned e-mail, word processing, and spreadsheet software, as well as navigation within the Internet. Possesses fundamental knowledge of office databases and company-sanctioned presentation software.


• Ability to work efficiently and effectively within an automated data management and communication environment.


• Possesses strong client relationship management skills that reflect the core values of the CBC.


• Maintains leadership skills that ensure a health and productive team dynamic.

Experience

• Has extensive carrier experience with multi-line placement abilities.


• Has a minimum of 8 years of relevant insurance industry experience.


• Is a strong leader with demonstrated experience in team building, relationship development and negotiations.


• Has the initiative to continually source opportunities to expand relationships and identify new sources of growth.

Knowledge

• Holds a bachelors degree or experience equivalent to above with an emphasis in broking, and general management of insurance services professionals.


• Holds appropriate Texas P&C license; is willing and able to obtain other out-of-state licenses as required.

More Info and Application