Job: Returns Supervisor

Welcome to W.B. Mason Company, Inc. An interesting and challenging opportunity awaits you. W.B. Mason is a company rich with history and for over 100 years has been driven to satisfy the customer. Quality, integrity, honesty and dependability are what W.B. Mason customers expect and these same characteristics are what we look for in an employee. If you want to be part of a growing company, looking to achieve great things, you have come to the right place!

Returns Supervisor

• Is responsible for the overall direction, coordination and evaluation of the South Brunswick Returns & UPS Department. 
• Carries out supervisory responsibilities in accordance with policies, procedures and applicable laws in a fair and consistent manner
• Planning, assigning and directing employee work load
• Performance appraisals
• Addressing and resolving complex and confidential issues
• Establishing operational procedures for the warehouse
• Must be flexible to be able to cover various positions and shifts
• Works with Sales Management team to resolve issues and ensure quality service to our customers.       
• Obtaining credit for returned product from vendors
• Identify potential problems on customer accounts or orders
• Maintain a detailed daily log of all activites in thr trurns department
• Working with other warehouse supervisors on proper returns procedres
• Weighs or counts items for distribution within plant to ensure conformance to company standards.
• Drives vehicle to transport items within the warehouse.
• Prepares parcels for mailing.
• Other duties may be assigned.

Job Requirements:

• Outstanding communication skills
• Great inter-personal skills
• Able to “think on your feet”
• Ability to manage multiple tasks
• Outstanding problem solving skills
• Ability to lead by example
• Ability to deal with complex and confidential issues in a professional manner
• Fork lift experience
• Mechanically inclined
• A high school education or equivalent is required.
• Physical Demands:  While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 100 pounds and occasionally push and/or pull up to 150 pounds.

Req. Code : SBR-ReturnSup-Feb2014 
Division/Department : W.B. Mason Company, Inc 

More Info and Application