Job Description
Job is located in Clarendon, VT
Overview:
The Quality Manager is responsible for defining and communicating a vision and supporting strategies for meeting quality and delivery commitments to customers while complying with all regulatory requirements. The Quality Manager is also responsible for creating a plan to implement the quality vision and designing and implementing cost-effective business and quality systems to achieve these important goals and objectives.
Responsibilities:
Primary Responsibilities:
Ellison Surface Technologies
Quality Manager - North Clarendon, Vermont
Overview:
The Quality Manager is responsible for defining and communicating a vision and supporting strategies for meeting quality and delivery commitments to customers while complying with all regulatory requirements. The Quality Manager is also responsible for creating a plan to implement the quality vision and designing and implementing cost-effective business and quality systems to achieve these important goals and objectives.
Responsibilities:
Primary Responsibilities:
- Manage all Quality related objectives and projects to ensure that established business goals are met. Focus on developing and managing the process of continuous improvement of plant performance.
- Ensure that all daily production needs are supported through the efforts of the Quality staff at all levels.
- Understand and effectively use all functions of Vantage as it relates to Quality.
- Respond to customer issues when identified. This will include traveling to the customer as necessary.
- Working with Manufacturing Operations, identify the Key Performance Indicators for the plant. Develop systems to determine performance. Summarize plant performance for management review.
- Use the Ellison Group Objectives, Goals, Strategy and Metrics method to define changes to the plant business processes. This includes creating action plans to support objectives.
- Manage the efforts to identify and communicate opportunities for improvement. Support annual budgeting efforts. Create tracking systems to define gaps in business system performance
- Maintain necessary approvals and ensure compliance with established quality parameters (ISO, AS9100, Nadcap, etc.). Lead the changes required to improve system performance and upgrade certifications.
- Ensure the completion of quality related documentation. Use these tools to respond to customer concerns and manage process improvements.
- Provide the leadership necessary for successful responses to corrective action requests. Use a team approach to changing production processes and business systems. Document the changes. Provide work instructions. Develop training programs. Train current and new operators where appropriate.
- Develop and manage systems to meet the following needs:
- Continuous improvement
- Process control and product testing
- First article inspection
- Dock audits
- Corrective action
- Control of nonconforming material and rework processes
- Control of plant quality records
- Completion of action plans in a timely manner. Meet project commitments.
- Maintain quality system certification to minimize and respond to audit findings within the time frame specified by the certification agency
- Corrective actions are successfully implemented. Reporting is completed in a timely manner.
- Accurately completed documents to meet the customer request dates.
- Completed tracking reports for Key Performance Indicators each month.
- Reduced customer complaints.
- Evidence that the knowledge gained through Quality efforts is pro-actively integrated into the engineering and production processes.
- Improvement in first pass yield and reduction in cost of poor quality.
- A record retention system that is well organized. The ability to provide lot quality data and certification for all production lots.
Job Requirements
Physical Requirements/Working Conditions:
- Time split between office and factory environment.
- May lift 5-30lbs throughout the day depending on project being worked on.
- High degree of attention to detail involved in testing parts and powders
- Ability to communicate to senior management, customers and plant personnel
- Ability to lead and facilitate team problem solving.
- Positive approach to changing objectives and priorities
- Performs own role effectively on team and helps team members as needed
- Remains consistent in detail orientation and will not permit careless effort
- Abreast of technical developments in the field
- Well-developed statistical skills
- SPC
- Sampling theory
- Hypothesis testing
- Technical degree in a related field with 5 years of quality experience. Two of those five years as a Quality Engineer, or, Associates Degree in industrial field with 8 years of experience. Two of those 8 years as a Quality Manager
- Previous experience in Quality in an Aerospace or part coating environment
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Company Overview
Ellison Surface Technologies (EST) is an industry leader in engineered surface coating solutions and related special processes. EST continues to expand rapidly due to our engineering expertise, manufacturing excellence and strong quality and delivery performance to customers, many of whom we have consistently served for years. With locations in Kentucky, Vermont, Tennessee and Quebec, EST can offer career opportunities that are both challenging and rewarding.
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