About the Job
Commerce Casino is seeking a Surveillance Operator with knowledge of casino card games. Must be able to make common sense decisions and determinations regarding irregular activities and exercise care and judgment in handling sensitive information. This is a full time position. Candidate must be flexible to work weekends and holidays.
Essential Duties and Responsibilities
- Observes and reports on all areas under surveillance to assure compliance with the Casino’s in-house regulations and in-house gaming policies and procedures. This includes identification of cheating activities and undesirable patrons, pilferage, embezzlement and any irregularity, in order to provide protection of corporate assets and liabilities.
- Responsible for investigating reports and all special projects as assigned.
- Must be able to make common sense decisions and determination regarding irregular activities and exercise care and judgment in handling of sensitive information.
- Works with all law enforcement agencies in providing surveillance information involving criminal investigations and arrests. Must comply with the Department of Justice, California Gambling Laws and Regulations as it applies to Surveillance.
- Studies all phases of gaming operations and regulations and also attends training classes in related fields to keep abreast of the latest casino operations and trends.
- Must be familiar with operating and using the various functions of the surveillance console such as working with surveillance cameras and recording equipment.
- Must become familiar with the inside and outside surrounding areas of the casino property.
- Responsible for learning the Surveillance Department’s filing systems, policies and procedures, reference guides and any other reporting processes utilized during daily operations.
- Handles all business transactions in a professional manner and maintains a high level of communication and rapport with all departments at the management level.
- Must learn to write and type reports and become familiar with current computer and recording technology
- Performs all other work-related duties as assigned by the Surveillance Manager or Supervisor
- Attendance and punctuality are an essential job function of this position
Requirements:
- At least one year surveillance experience in a casino/gaming environment preferred
- Must be able to speak, read and understand English
- Must possess excellent verbal and interpersonal skills as well as being a team player
- Must possess sufficient knowledge of casino games and operations
- Must demonstrate a positive/enthusiastic approach to all assignments in a professional manner
- Must be clean, well-groomed and have a professional appearance.
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