About the Job
Emergency Physicians P.A. has an opening for an experienced Medical Billing Representative in our corporate Minnetonka, MN office. The organization is a specialist in the field of emergency medicine in the Twin Cities. The sucessful candidate will enjoy working as part of a dedicated team, in this high-volume, fast paced medical provider business office.
This position primarily responsible for the management of patient demographic data and oversight of outgoing insurance claims and patient statements. This position will also manage patient financial services and customer service initiatives.
Bachelors Degree preferred and 3+ years experience in health care business intelligence, payor relations, or patient relations.
This is a full-time, Monday-Friday work week position that offers a competitive salary and benefit package.
EPPA is committed to employing a diverse workforce and is an AA/EEO employer.
This position primarily responsible for the management of patient demographic data and oversight of outgoing insurance claims and patient statements. This position will also manage patient financial services and customer service initiatives.
Bachelors Degree preferred and 3+ years experience in health care business intelligence, payor relations, or patient relations.
This is a full-time, Monday-Friday work week position that offers a competitive salary and benefit package.
EPPA is committed to employing a diverse workforce and is an AA/EEO employer.
The primary responsibilities for this position include but are not limited to:
1. Exceptional customer service for both internal and external customers as well as patients and their families.
2. Processing and validating patient data from HL7 feeds. Identification of efficiencies and improvements to interface process.
3. Daily management of insurance claims and patient statements. Trending of opportunities based on error rates.
4. Ability to identify errors in process when rejections are identified or mapping of 837 file changes.
5. Patient financial counseling related to charity care programs and Medicaid applications. Management of internal financial assistance program.
6. Identification of trends regarding overdue claims. Development of solutions to increase speed of reimbursement.
7. Management of all patient calls and correspondence with the highest level of customer service.
Core Competencies:
· Demonstrated experience with EDI programs.
· Demonstrated experience with understand and be able to apply logic to claim adjustment reason and remark codes.
· Must be highly organized and possess excellent time management skills.
· Must be able to coordinate multiple projects with multiple deadlines.
· Ability to problem solve under pressure, and to exercise creativity in problem solving on a small and large scale.
· Ability to comfortably and professionally challenge and debate issues of importance to the organization.
· Demonstrated commitment to high professional ethical standards.
· Strong prioritization skills.
· Strong analytical skills.
· Strong critical thinking skills.
· Exceptional customer service skills.
· Strong written and verbal communication skills.
· Extensive understanding of health care industry business practices and financial reporting practices.
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