Job: LabTech - Jr. Technical Writer

Job Summary

Location

Tampa, FL 33634

Industries

Computer Software

Job Type

Full Time

Employee

Years of Experience

1+​ to 2 Years

Education Level

Associate Degree

Career Level

Entry Level

Job Reference Code

205

About the Job

LabTech Software is a sister company of ConnectWise through ConnectWise Capital.

General Summary: The LabTech Jr. Technical Writer will communicate our product in many media forms: social, web, video and paper format. LabTech Software produces a technical product for a technical audience. To allow for our future growth, we need to simplify the client education and communication; this requires us to take on board a new team player to make sure everything we have is up to date and is easily understandable. LabTech provides software solutions to Technology Solution Providers worldwide. LabTech Software provides Remote Management, Monitoring & Automation software to the IT Industry and is one of the fastest growing RMM providers in the industry at the moment.

Required Skills / Knowledge:

· Ability to work on multiple priorities and/or projects simultaneously

· Excellent verbal and written communication skills

· Great presentation skills

· Web authoring experience

· Problem solving abilities and the ability to meet reasonable deadlines

· Strong team player, ability to build positive and collaborative relationships within the LabTech/ConnectWise organization and with customer personnel

· Willingness to develop professionally

· Ability to work with little supervision

Experience:

· Minimum 1+ years commercial experience in a Technical Writer’s role

· Strong technical background

· Strong network design and implementation knowledge would be advantageous

· Previous experience of RMM technology preferred

· Previous experience in a software development environment would be preferred

· Previous experience with Madcap Flare is a plus

Education:

· Associate degree in Computer or Technical Writing field is preferable or equivalent experience

· Previous technical experience would be an advantage

Work Conditions:

· Professional office environment

· No travel required

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LabTech Software is an Equal Opportunity Employer.

% of Travel Required : None
Shift/Hours : First Shift (Day) 

 More Info and Application