Thursday, 21 November 2013

Job: CUC Voice Engineer


JOB DESCRIPTION

Genpact, Jawood Healthcare Solutions, is seeking a CUC Voice Engineer.

Summary:
• Working independently within guidelines, leads the design, plan and engineering of servers and/or personal computers.
• Coaches and mentors team members as they design and maintain systems applications.
• Interprets and assesses the logical and physical requirements of systems and applications in relation to hardware, software and operational needs.
• Works with project teams to assess and interpret requirements, designs, capacity issues, and data exchange and cross platform conductivity.
• Develops engineering standards.
• May direct or recommend alternative test methodologies, tools and performance criteria.
• Conducts feasibility studies to assess impact and design issues related to cross component interchange within multiple applications and platforms.
• Extensive creativity required across areas of expertise.
Top Three Skills/Experience
• Experience with CUCM v. 8.6.2 & 9.1 (3-5 yrs)
• Experience with Cisco UCCE environment support
• Meeting Place 8.5 / WebEx

Skills/Experience
• Experience with CUC version 8.6.2 (2-3yrs)
• Experience with Cisco VoIP (SRST, QSIG, T1, etc) connectivity to PSTN support
• Experience with following Telephony protocols: MGCP, SIP, H323
• Experience with Monitoring tools: Netscout, Splunk.
• Experience with CVP (Cisco Voice Portal) platform environment
• Experience with managing complex projects involving clear and précised Documentation
• Experience with supporting large scale Voice production and backup environments
• IP network fundamentals
• Experience with multiple distributed operating system platforms

Educational Requirements:
• Bachelors Degree in related field preferred
• Masters Degree in related field preferred
• Cisco CCNA

As part of our compensation package, we offer Medical and Dental, Short Term Disability, Limited Long-Term Disability, Life Insurance, and a 401K program after 6 months of employment. Additional benefits are also available.

Genpact, Jawood Healthcare Solutions offers outstanding opportunities nationwide!
The best surround themselves with the best. Join our team today - Apply NOW!
Visit www.jawood.com to see more of our great job opportunities!

JOB REQUIREMENTS

 

JOB SNAPSHOT

Employment TypeFull-Time
Job TypeInformation Technology
Education4 Year Degree
ExperienceAt least 3 year(s)
Manages OthersNot Specified
IndustryHealthcare - Health Services
Required TravelNot Specified
Job ID1000029847

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