Job: VALET ATTENDANT

Location: East Chicago, IN

Guest Service Requirement Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly personality and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.

Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.

Position Summary To provide valet parking services to Hotel/Casino guest in accordance with established policies and procedures.

JOB REQUIREMENTS:

Duties and Responsibilities

• Greet and welcome all guests in a proper manner.
• Explain car retrieval procedure.
• Park vehicles in parking lot for customers.
• Retrieve vehicles for guest quickly and efficiently.
• Keep the Valet area clean.
• Open Hotel doors for guest during slow periods.
• Run to and from parking lot when parking or retrieving vehicles.
• Escort incoming hotel guest to rooms, assist with luggage.
• Offer information pertaining to services and facilities of the hotel, points of interest, and entertainment attractions.
• Deliver packages, suitcases and trunks.
• Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
• Carries out duties of both Coat Room Attendant and Valet Cashier as necessary to cover break periods.

Required Knowledge and Skills

• Must be at least 18 yrs of age.
• Must have current drivers license.
• Able to drive a manual or standard shift transmission.
• Math skills required to provide accurate change.
• Must be able to lift/push/pull up to 20 pounds, carry up to10 pounds, and possess the mobility and dexterity to meet the demands incumbent to this position.
• Must be able to stand 100% of shift
• Excellent written and verbal communication skills.
• Driving record must meet driver eligibility requirements of Ameristar's insurance policy.

Required Natural Behaviors

• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented.

Required Education and Work Experience

• High school diploma or equivalent.

More Info and Application