Job: Satellite TV Technician/Installer

LOCATION: Thornwood, NY

Job Description

Satellite TV Technician/Installer Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning about new technologies? Then being a DISH Satellite TV Technician / Installer is your calling. Visiting 3 to 5 customers daily, you complete site surveys, install satellite equipment and educate our customers on their exciting new DISH Satellite TV services. Bring your computer, electrical, general labor and/or customer relationship experience to be in the picture with DISH! 

Completing morning safety huddle meeting with other Technicians / Installer and a Field Service Manager

Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment

Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site

Reviewing order (new installation, additional services or troubleshooting) with the customer

Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity

Verifying that the completed order meets the customer's needs and providing customer education of equipment

Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets

Communicating progress of last installation with manager, dispatch and warehouse

Education and Experience:

High school diploma (or GED) required; college or technical/vocational school a plus

Our Satellite TV Technicians / Installers come from a variety of different backgrounds, including general labor, contracting, homebuilding, construction and the military. Success does not hinge on a precise work history. Although no specific work or technical expertise is required, we have determined that some factors may enable you to jumpstart your success in this entry-level customer contact technician position. Entry level candidates are encouraged to apply.

Skills and Qualifications:

Good written and verbal communication skills required

Basic computer skills required; basic electronics and/or audio/video knowledge is helpful

Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity

Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs

Valid driver's license and clean driving record

Successful completion of a background check and drug test is required for employment consideration

Additional Information:

Benefits:

Medical, Health Savings Account, dental and vision insurance

Flexible spending options and Employee Assistance Plan

401(k) and Employee Stock Purchase Plan

Tuition reimbursement

Employee Referral Program

Training opportunities

FREE DISH Satellite TV System and Programming

Opportunity for a level of responsibility that could take years to reach in other companies

DISH is an Equal Opportunity Employer and a Drug Free Workplace.

What do our employees think of working for DISH?

Every day's different with lots of variety.
I work by myself and know what needs to get done, and I get it done.
I used to pay for everything&gas, tools, vehicle. DISH provides it all.
Good strong company that promotes from within with definite room for advancement.

Be in the picture with DISH - APPLY today!

More Info and Application